Privacy Policy

Last updated: March 31, 2026

1. Introduction

MY IT EXPERTS LLC ("we", "us", or "our") operates mobile applications available on the Apple App Store and Google Play Store. This Privacy Policy describes how we collect, use, and protect information in connection with our applications and this website.

2. Information We Collect

The information we collect depends on the specific application you use. Across our apps, we may collect:

• Information you provide directly — such as a name, student profile details, or documents you upload into the app.
• Device information — operating system version, device type, and crash/diagnostic data used to improve app stability.
• Usage data — anonymized, aggregated data about how features are used, collected to improve the user experience.

We do not sell your personal information to third parties.

3. How We Use Your Information

• To provide and operate the features of our applications.
• To process documents and generate AI-assisted outputs within the app.
• To respond to support inquiries.
• To improve and develop our products.

4. On-Device Processing

Where possible, our applications perform AI and data processing directly on your device. Documents and sensitive data you provide are processed locally and are not transmitted to our servers unless explicitly required to fulfill a service you've requested.

5. Third-Party Services

Our applications may use third-party services including:

• Google (Gemini API) — for AI document analysis, subject to Google's Privacy Policy.
• RevenueCat — for subscription and purchase management.
• Expo / React Native — as the underlying mobile framework.

6. Data Retention

Data stored within our applications is retained on your device and within any associated local database. Uninstalling the application removes locally stored data. We do not maintain server-side copies of your personal documents.

7. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via app updates or by posting the updated policy on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
hello@myitexperts.com
MY IT EXPERTS LLC, Florida, USA